Cancellation & Refund Policy

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**Return Policy:**
We value your satisfaction and strive to ensure a smooth shopping experience. Our return policy is designed to address specific situations where a return or replacement is necessary. Since it is a perishable product we do not offer any returns, but in general cases mentioned below we may offer return window 2-3 days.

1. **Acceptable Returns:**
We accept returns only if the product is damaged upon delivery or if incorrect items are received. 

2. **Return Conditions:**
– Products must be unused, in their original packaging, and accompanied by proof of purchase.
– Returns for reasons other than damage or incorrect items will not be accepted once the package is delivered.

**Refund Policy:**
We are committed to providing fair resolutions in the unlikely event of delivery issues.

1. **Eligibility for Refund:**
A full refund will be initiated only if we fail to deliver the package after multiple attempts. We strive to make every delivery successful, but if there are persistent challenges in delivery, we prioritize your satisfaction and initiate refunds promptly. 

2. **Refund Process:**
Upon approval of your refund request, we will process the refund to the original payment method used for the purchase. And amount paid will be refunded within 7 working days.

**Replacement Policy:**
We understand the importance of receiving the right items in perfect condition and offer replacements in specific circumstances.

1. **Replacement Criteria:**
– Replacements are available only if the wrong package is received or if items are damaged upon receipt.
– Please contact us immediately with photographic evidence of the issue to initiate the replacement process.

2. **Replacement Process:**
Once we verify the issue, we will arrange for the replacement of damaged or incorrect items at no additional cost to you. Our goal is to ensure a seamless shopping experience and address any concerns promptly.

CONTACT US

If there are any questions regarding this cancellation & refund policy, you may contact us using the information on the Contact Us page.

Email address: tickzoff@gmail.com

Phone number : +91 63793 39030